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Site Report · customer-support
Last updated: May 12, 2026

Freshdesk Site Report

With a performance rating of medium, Freshdesk sits in the Customer-support space and loads via Cloudflare. The site relies on a custom-built platform as its foundation and uses Next.js to deliver its content. This report covers everything from SSL certificates to page speed for Freshdesk.

freshdesk.com
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Screenshot of Freshdesk

Technology Stack

Technologies detected on Freshdesk

This site uses Cloudflare as the web server, Cloudflare for content delivery, and Next.js on the server side.

Web Server

Cloudflare

CDN

Cloudflare

Frameworks

Next.js

SSL Certificate

Security status for Freshdesk

The SSL certificate is valid and issued by Amazon. It expires on August 6, 2026 (86 days remaining). The connection uses TLSv1.3.

Status

Valid

Issuer

Amazon

Expires

Aug 06, 2026

86 days remaining

Protocol

TLSv1.3

DNS Information

Domain name system records for Freshdesk

Nameservers

ns-1270.awsdns-30.org

ns-1955.awsdns-52.co.uk

ns-350.awsdns-43.com

ns-514.awsdns-00.net

A Records

13.33.187.114 13.33.187.42 13.33.187.41 13.33.187.76

MX Records

aspmx.l.google.com

alt1.aspmx.l.google.com

alt2.aspmx.l.google.com

aspmx2.googlemail.com

aspmx3.googlemail.com

SPF Record

Present

DMARC Record

Present

Speed & Performance

Page load performance for Freshdesk

The site has an acceptable load time, though there is room for improvement. Our analysis measured a server response time of 1,246 ms, a total page size of approximately 524 KB, and 69 external resources loaded on the page.

Rating

medium

Response Time

1,246 ms

Page Size

524 KB

Resources

69 requests

SEO Meta Tags

Meta tag analysis for Freshdesk

The page title ("Freshdesk: AI-powered platform for modern custome…") is 71 characters long, which may be truncated in search results, the meta description is 184 characters, which may be truncated by search engines, Open Graph tags are fully configured for social sharing, and a canonical URL is properly set.

Title Tag

71 chars

Freshdesk: AI-powered platform for modern customer service | Freshworks

Meta Description

184 chars

Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!

Open Graph Tags

og:title Freshdesk: AI-powered platform for modern customer service | Freshworks
og:description Freshdesk is an AI-powered customer service solution that’s easy to set up, simple to use, and built to boost agent productivity and deliver seamless customer experiences. Try it free!
og:image https://dam.freshworks.com/m/541afb2fa140d046/original/OGImage_CX-Freshdesk.webp

Canonical URL

https://www.freshworks.com/freshdesk/

Mobile Friendliness

Mobile compatibility for Freshdesk

Overall

Mobile Friendly

Viewport Meta

Present

Responsive Design

Detected

Quick Overview

HTTP Status 200
Response Time 1,246 ms
SSL Valid
Speed medium
Mobile good

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