customer-support

Is Freshdesk Down?

Many users rely on Freshdesk for Customer-support content and services. If you suspect freshdesk.com might be down, this live status check will confirm whether the site is reachable. Hit "Check Again" to run a fresh test at any time.

freshdesk.com

HTTP Code

Response Time

SSL Certificate

Last Checked

Historical Uptime Statistics

Collecting data... Historical statistics will appear after the first few checks are recorded.

Outage History (Last 30 Days)

No outages detected in the last 30 days

Response Time (Last 24 Hours)

Loading chart data...

Insufficient data for chart. At least 3 data points are needed.

About Freshdesk

Freshdesk is served by Cloudflare, delivered through Cloudflare. The site uses an SSL certificate issued by Amazon. Server response time is approximately 1246ms, which is considered moderate. The front-end stack includes Next.js.

DNS Information

A Records (IPv4)

52.222.177.114

52.222.177.93

52.222.177.57

52.222.177.4

Nameservers

ns-1270.awsdns-30.org

ns-1955.awsdns-52.co.uk

ns-350.awsdns-43.com

ns-514.awsdns-00.net

DNS Provider

AWS Route 53

MX Records

aspmx.l.google.com (pri: 10)

alt1.aspmx.l.google.com (pri: 20)

alt2.aspmx.l.google.com (pri: 30)

aspmx2.googlemail.com (pri: 40)

aspmx3.googlemail.com (pri: 50)

Diagnostic Tools

Test from Multiple Locations

Port Checker

Port	Status	Response

Frequently Asked Questions

As of our last check, freshdesk.com is UP and accessible. The server responded in 590ms.

Freshdesk is a Customer-support website. No outages have been recorded in the last 30 days.

We are still collecting response time data for freshdesk.com. Check back soon for detailed performance metrics.

If freshdesk.com is down for you, try these steps: 1) Clear your browser cache and cookies. 2) Try accessing the site from a different device or network. 3) Check if your DNS is resolving correctly. 4) Wait a few minutes and try again — the issue may be temporary. You can also use our multi-location check tool above to verify if the site is down globally or just for your location.

We perform automated uptime checks on freshdesk.com every 5 minutes, 24 hours a day. This allows us to detect outages quickly and provide accurate uptime statistics. For real-time monitoring with instant alerts, consider signing up for our monitoring service.

Monitor Freshdesk 24/7 for Free

Get instant alerts when Freshdesk goes down. Track uptime, response time, and SSL certificate expiry from a single dashboard.