customer-support

Is Zendesk Down?

Wondering if Zendesk is down for everyone or just you? Our automated checker sends a live request to zendesk.com and reports back instantly. As a Customer-support site, Zendesk uptime matters — review the results below and consider setting up 24/7 monitoring.

zendesk.com

HTTP Code

Response Time

SSL Certificate

Last Checked

Historical Uptime Statistics

Uptime (7d)

100.00%

Uptime (30d)

100.00%

Total Checks

158

Outages

Avg Response

665 ms

vs Category Avg

+63 ms

Outage History (Last 30 Days)

No outages detected in the last 30 days

Response Time (Last 24 Hours)

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About Zendesk

Zendesk is served by Cloudflare, delivered through Cloudflare. The site uses an SSL certificate issued by Let's Encrypt. Server response time is approximately 1038ms, which is considered moderate. The front-end stack includes Next.js.

DNS Information

A Records (IPv4)

216.198.53.2

216.198.54.2

Nameservers

ns-1213.awsdns-23.org

ns-1858.awsdns-40.co.uk

ns-444.awsdns-55.com

ns-754.awsdns-30.net

DNS Provider

AWS Route 53

MX Records

us-smtp-inbound-1.mimecast.com (pri: 0)

us-smtp-inbound-2.mimecast.com (pri: 0)

aspmx.l.google.com (pri: 110)

alt1.aspmx.l.google.com (pri: 120)

alt2.aspmx.l.google.com (pri: 120)

aspmx2.googlemail.com (pri: 130)

Diagnostic Tools

Test from Multiple Locations

Port Checker

Port	Status	Response

Frequently Asked Questions

As of our last check, zendesk.com is UP and accessible. The server responded in 796ms. Over the last 30 days, Zendesk has maintained 100% uptime.

Zendesk is a Customer-support website. Over the past 7 days, it has achieved 100% uptime. No outages have been recorded in the last 30 days.

The average response time for zendesk.com over the last 30 days is 665.4ms. This is slower than average and may affect user experience.

If zendesk.com is down for you, try these steps: 1) Clear your browser cache and cookies. 2) Try accessing the site from a different device or network. 3) Check if your DNS is resolving correctly. 4) Wait a few minutes and try again — the issue may be temporary. You can also use our multi-location check tool above to verify if the site is down globally or just for your location.

We perform automated uptime checks on zendesk.com every 5 minutes, 24 hours a day. This allows us to detect outages quickly and provide accurate uptime statistics. For real-time monitoring with instant alerts, consider signing up for our monitoring service.

Monitor Zendesk 24/7 for Free

Get instant alerts when Zendesk goes down. Track uptime, response time, and SSL certificate expiry from a single dashboard.